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Proactivity

Sometimes things don’t hurt enough until they hurt too much. Let’s get proactive and change that.


We are creatures of adaptability, and when things get hard we grunt and we adjust and we carry on.
I don’t particularly like pain, I like it even less if it’s avoidable. And in the world of enterprise software delivery it sometimes feels as if we take on pain for a living.
Why? Because organisations normalise hard work, and we don’t have time to raise our heads and reflect.


Time to get serious about pain prevention. Speaking with peers in the PS/CS world, a proactive solution has 2 main parts:
● Controls – alarm bells going off early, allowing ourselves enough time to correct course.
● Proactive introspection – a planned, detailed, routine review of the state of our clients, our TTV, costs, risks, team members, knowledge, etc.

This is why I launched my ‘Beyond the Symptoms’ programme – a 4 day condensed diagnostic that helps clients pinpoint root causes, and suggests strategic changes. Everybody is busy so a bald guy armed with an external perspective and a few focused days can highlight what you are too close and too busy to see.

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