Process

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    Expertise

    Is your expertise limiting your leadership? I was speaking with Shiri Yardeni this week (go read her posts for fresh perspectives), and at one point we discussed how our career paths led to different approaches to solving problems. In one of Shiri’s posts she explains that she is the one that is asking “the stupid…

  • Data

    Blame the data (it can’t fight back) Is your team working extra hard, but you are still missing milestones? Chances are your data is lying to you.● Data quality: are the different teams/people logging all of the information in a timely manner and in the same way? Does a ticket ‘Completion Time’, for example, mean…

  • Standardisation

    What if we stopped creating new project plans? Story time – years ago, when I still had hair, I walked into a project management office inside a new Intel fabrication plant that was being built. Huge Gantt charts covering the walls, thousands of people involved, over a Billion Dollar cost. But the interesting bit –…

  • Resource Management

    TL;DR – Resource management in scale-ups is hard, and there’s no magic wand. But piles of good accumulated data, and some standardised solutions and processes can get us most of the way there. Simples (right?) Deep breath, and here we go – In my experience, SaaS scale-ups often struggle with one or more of the…