Coffee-Powered Musings

Thoughts about – Process

Expect To Deal With Expectations Management

If you are implementing B2B Fintech solutions, what’s your main frustration? For me it was always one – “does it...

Product-led, but together

Do CS and PS of B2B SaaS vendors have a seat on the Product Strategy table? How much influence on...

Proactivity (for mitigating pain)

Sometimes things don’t hurt enough until they hurt too much. Let’s get proactive and change that. We are creatures of...

Too much of an expert?

Is your expertise limiting your leadership? I was speaking with Shiri Yardeni this week (go read her posts for fresh...

Data needs more attention

Blame the data (it can’t fight back) Is your team working extra hard, but you are still missing milestones? Chances...

Stop reinventing the wheel. Standardise

What if we stopped creating new project plans? Story time – years ago, when I still had hair, I walked...