The value of client requests
The client doesn’t always know best. Yes, I said it. The vendor doesn’t always know best either. But when implementing...
Fix your implementations in 7 hours
My doubts about absolute truths – if they exist in B2B SaaS delivery frameworks I am yet to find them...
Life Skills – we need to learn to use AI
I grew up learning at a fairly young age to operate tractors and heavy machinery, to milk cows, to fix...
Why you cannot set severity without understanding value
If you are running a B2B SaaS business you know that not all client problems are created equal. The same...
Beyond the Signals – Spot it before it hurts
If you’re a CEO, COO or CCO in a growing B2B SaaS company, the time to check whether your client...
Embracing AI, with caution and an eye on value
A post about AI in B2B SaaS and Fintech implementations. Warning, ChatGPT reviewed and didn’t like this. AI aggregates vast...
A recipe for scaling up
Scaling up B2B SaaS client onboarding is easy, just do everything faster and better, right?(warning – long post approaching) In...
Lost sight of my goals and it hurts
Daytime story – I am a SaaS PS advisor and I hurt my back at the gym, why would you...